Why it's time to forget the pecking order at work

Organisations are often run according to “the superchicken model,” where
the value is placed on star employees who outperform others.

And yet, this isn’t what drives the most high-achieving teams.Business leader Margaret Heffernan observes that it is social cohesion — built every coffee break, every time one team member asks another for help — that leads over time to great results.It's a radical rethink of what drives us to do our best work, and what it means to be a leader. Because as Heffernan points out: “Companies don’t have ideas. Only people do.”

What others say

“So how can we combat willful blindness? Heffernan believes that we need a system of incentives that values vigilance and oversight as much as we value the bottom line.” — The Current, on CBC Radio